Where to find it: Main → Integrations → Shipping Partners — Open in OTO ↗
The problem it solves
A merchant with one carrier has a shipping process. A merchant with eight has a decision to make on every order, several hundred times a day: which carrier, at what price, with what chance of arriving on time. Made by hand that decision is guesswork; made badly it is the largest controllable cost in the operation. Shipping Management holds the carrier accounts and contracts, decides between them by rule, creates and tracks the shipments, and then checks what the carriers actually billed against what they should have.
The four functions are a sequence, not a menu. Coverage and SLA set in the first determine what automation can choose in the second; contract prices set in the first are what reconciliation checks against in the fourth.
Who runs it
Functions in this module
Carrier Integration
6 features
Shipping & Tracking
14 features
Shipping Automation
8 features
Shipping Invoices Reconciliation
6 features
What it connects to
- Order routing — decides where a shipment starts from, before a carrier is chosen.
- Address and data correction — supplies the coordinates and distance carrier rules read.
- OTO FLEX — your own drivers, competing with carriers in the same automation rules.
- Customer Notification — the tracking page and messages built on these statuses.