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“Marketplace” means two different things in OTO, and they are almost opposites. One is selling on someone else’s marketplace. The other is running your own.

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Selling on a marketplace

Marketplace orders arrive on the same rails as your storefront’s, into the same queue, subject to the same routing. Operationally there is no separate marketplace process, which is the point. In the channel catalog: Amazon, Noon, Jumia, Trendyol and Trendyol International.
Marketplaces are stricter than your own storefront, and the strictness is the riskA marketplace sets the delivery promise and measures you against it. Late dispatch costs a seller rating, and a rating costs placement.Two things are worth setting deliberately before volume arrives: a realistic preparation SLA on the hubs that will serve marketplace orders, and status mapping that reports dispatch promptly — because on most marketplaces the clock stops when you report, not when you ship.

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Running a marketplace

The other sense: you operate the marketplace, and your sellers each need fulfillment. OTO supports this as a master account with seller sub-accounts, driven through the API. These require a marketplace token to be activated on the account. Mobile number verification for sellers is part of the same flow. See the endpoint index.
COD visibility is what makes the sub-account model workA marketplace operator carries a problem an ordinary merchant does not: money collected in cash, on behalf of sellers who each want to know when they are getting paid.codTransactions exposes that per sub-account through the API, which is what lets you answer it in your own seller dashboard rather than by exporting spreadsheets.

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Which one are you?