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Where to find it: OTO PACK → Operations — Open in OTO ↗
The OTO PACK app is where warehouse work actually happens. Everything on the other three pages of this module is configured on a desktop and executed here, on a phone, one scan at a time.

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The app

Native for iOS and Android, and built for the way a warehouse actually uses a phone: one task per screen, large targets, and a scanner ready at every step.

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Nine actions, one per job

The OTO PACK app menu

Fig. 1 — The menu in the order the app presents it. The orange pins mark the actions this user has pinned to the top.

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Pinning builds the bottom bar

The pins beside each action are not just a reordering. Pinned actions become the tab bar at the bottom of every screen, alongside a permanent camera button and the menu itself. So a user who pins Wave, Pack and Ship gets exactly that bar — WAVE · PACK · CAMERA · SHIP · MENU — visible wherever they are in the app, and reaches their three jobs in one tap from anywhere.
Set this per role, not per person’s tasteA warehouse worker moves between screens hundreds of times a shift. Pinning turns the three actions they actually do into permanent tabs and pushes the other six behind the menu.It is worth deciding as part of onboarding rather than leaving to preference: a picker, a packer and a goods-in receiver want three different bars, and the right one makes the app feel built for their job.
The menu also carries Profile Settings and Logout at its foot. Which actions a given user sees depends on the edition — Basic, Advanced or OTO INVENTORY — and on their role.

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Scanning

The scanner opens as a sheet over whatever you are doing, and reads either identifier the item carries:
The scanner in OTO PACK

Fig. 2 — Scan SKU or Barcode — the scanner accepts either, so a warehouse-applied SKU label and a manufacturer’s barcode both work without the operator choosing a mode.

SKU or barcode, not one or the otherMost goods arrive with a manufacturer’s barcode; some get a warehouse label instead, and a few carry both. Accepting either means nobody has to know which kind of label is on the box before they scan it — and nothing has to be relabelled just to be scannable.
Either identifier can be read two ways: Manual entry can be enabled in OTO PACK settings for the cases where scanning genuinely is not possible — a damaged label, a product that never had a barcode.
Turn manual entry on deliberatelyIt is a useful escape hatch and a real hole in your verification — a typed SKU proves nothing was in anyone’s hand. Enable it where the exception is real, and expect to see it used more than you intended.

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The dashboard

The supervisor’s counterpart to the app. It sits as the OTO PACK tab alongside the platform’s other dashboards, and it opens by asking which warehouse you want — every number on it is scoped to one building, because a warehouse manager is answerable for one floor, not an average across five.
The OTO PACK dashboard

Fig. 3 — Staff leaderboards, then inbound, then picking — each block with its own date range.

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Staff Performance Metrics

Top Pickers and Top Packers, side by side, each with its own measure and its own period. This is the number that tells a supervisor who is carrying the shift and who is stuck — and it is worth being deliberate about how it is used.
A leaderboard is a diagnostic before it is a rankingRead from the top, it identifies who to learn from. Read from the bottom, it identifies who needs equipment, training or a different zone — a picker at the wrong end of the building will always be last, however hard they work. Used as a ranking alone, it rewards cherry-picking easy waves.

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INBOUND Statistics

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PICK Statistics

Each block has its own date rangeInbound, picking and staff performance each carry their own period selector rather than sharing one at the top. That is what lets a supervisor hold today’s picking queue next to the month’s receiving pattern, which is usually the comparison that explains it.
See Analytics & Reporting for reporting that spans the operation rather than one warehouse.