Skip to main content
Where to find it: Settings → Management → Warehouses — Open in OTO ↗
A hub is anywhere you keep stock and can send it from. The useful idea in this module is that a warehouse, a shop and a third party’s fulfillment center are the same object with different settings — so everything else in the platform can treat them identically.

​
The problem it solves

Retailers accumulate places to ship from. A central warehouse, then a second one nearer the customers, then the shops — which turn out to hold a third of the stock and be closer to most buyers than any warehouse. Then a 3PL for a market you do not want to run yourself. Each of those gets added, in most businesses, as an exception. The shops are in a different system. The 3PL sends a spreadsheet. Routing rules grow a special case per location, and the question can we fulfil this order, and from where? stops having one answer. Treating them all as hubs is what prevents that. One object, one set of settings, one place where routing looks.

​
Three kinds, one shape

Ship-from-store is the whole argumentShops already hold stock, already have staff, and are already closer to the customer than any distribution center. The reason most retailers cannot ship from them is not logistics — it is that the shop is invisible to the system that decides where an order goes.Making a branch a first-class hub is what turns that inventory from a liability at end of season into the fastest delivery in the network. It is the same argument as click and collect, run in the other direction.

​
Where it lives

The Warehouses list in OTO, showing name, code, operational hours, contact, city, address, serving radius, preparation SLA and status columns

Fig. 1 — Every fulfillment location, with the hours, radius and SLA that make it usable to routing. Map View plots the same list geographically; Upload Multiple Warehouses creates them in bulk from a file.

​
Who runs it

​
Functions in this module

Hub configuration

9 features

​
What it connects to

​
At a glance