> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tryoto.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Shipping Management

> Manage all your carriers in one place: connect accounts, pick a carrier for each order automatically, print labels, track parcels and check carrier invoices.

> [!NOTE]
>
> **Where to find it:** Main → Integrations → Shipping Partners — [Open in OTO ↗](https://app.tryoto.com/shipping-partners)

Shipping Management is where an order becomes a parcel with a carrier, a label and a tracking number — and, eventually, an invoice line you have to check. It spans the whole commercial relationship with carriers, not just the act of booking one.

## The problem it solves

A merchant with one carrier has a shipping process. A merchant with eight has a decision to make on every order, several hundred times a day: which carrier, at what price, with what chance of arriving on time. Made by hand that decision is guesswork; made badly it is the largest controllable cost in the operation.

Shipping Management holds the carrier accounts and contracts, decides between them by rule, creates and tracks the shipments, and then checks what the carriers actually billed against what they should have.

![Shipping Management from carrier setup through automation, shipping and reconciliation](https://mintcdn.com/oto/i18iHWUj0UsU2Wev/images/diagram-shipping-overview-light.png?fit=max\&auto=format\&n=i18iHWUj0UsU2Wev\&q=85\&s=ac362679e69783a32678672560471e34)

The four functions are a sequence, not a menu. Coverage and SLA set in the first determine what automation can choose in the second; contract prices set in the first are what reconciliation checks against in the fourth.

## Who runs it

| Role | What they do here |
| - | - |
| **Logistics manager** | Negotiates the contracts, configures coverage, SLA and capacity, and writes the rules that pick between carriers. |
| **Warehouse and store staff** | Create shipments, print labels and manifests, raise pickup requests. |
| **Customer service** | Tracks shipments, handles failed deliveries, cancels and re-books with another carrier. |
| **Finance** | Uploads carrier invoices and works the differences between billed and expected cost. |

## Functions in this module

> **[Carrier Integration](https://docs.tryoto.com/modules/shipping-management/carrier-integration.md)**
>
> *6 features*

> **[Shipping & Tracking](https://docs.tryoto.com/modules/shipping-management/shipping-and-tracking.md)**
>
> *14 features*

> **[Shipping Automation](https://docs.tryoto.com/modules/shipping-management/shipping-automation.md)**
>
> *8 features*

> **[Shipping Invoices Reconciliation](https://docs.tryoto.com/modules/shipping-management/shipping-invoices-reconciliation.md)**
>
> *6 features*

## What it connects to

* [Order routing](https://docs.tryoto.com/modules/omnichannel-oms/order-routing.md) — decides where a shipment starts from, before a carrier is chosen.
* [Address and data correction](https://docs.tryoto.com/modules/omnichannel-oms/order-data-correction.md) — supplies the coordinates and distance carrier rules read.
* [OTO FLEX](https://docs.tryoto.com/modules/oto-flex/overview.md) — your own drivers, competing with carriers in the same automation rules.
* [Customer Notification](https://docs.tryoto.com/modules/customer-notification/overview.md) — the tracking page and messages built on these statuses.

## At a glance

| Function | Features |
| - | - |
| **[Carrier Integration](https://docs.tryoto.com/modules/shipping-management/carrier-integration.md)** | 6 |
| **[Shipping & Tracking](https://docs.tryoto.com/modules/shipping-management/shipping-and-tracking.md)** | 14 |
| **[Shipping Automation](https://docs.tryoto.com/modules/shipping-management/shipping-automation.md)** | 8 |
| **[Shipping Invoices Reconciliation](https://docs.tryoto.com/modules/shipping-management/shipping-invoices-reconciliation.md)** | 6 |


## Related topics

- [Ecommerce operations platform and shipping gateway](https://docs.tryoto.com/index.md)
- [What is OTO](https://docs.tryoto.com/get-started/what-is-oto.md)
- [Omnichannel OMS](https://docs.tryoto.com/modules/omnichannel-oms/overview.md)


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